Appointments
Scheduling Primary Care Appointments
If you need to make, cancel or reschedule a primary care appointment, or if you are running late to an existing appointment:
- For appointments at Pittsburgh-based facilities, contact the Primary Care Call Center at 866-482-7488, extension 22-3000
- Contact your assigned community based outpatient clinic for appointments scheduled at a CBOC
Please bring the following with you to your appointment:
- your insurance card
- a list of your current medications
- your appointment confirmation letter
Cancelling Primary Care Appointments
If you must cancel an appointment, please do so one to two days in advance of your scheduled appointment so we can make the appointment available for other Veterans.
Our No-Show Policy
You are considered a "No Show" if you miss an appointment or if you arrive more than 20 minutes after your scheduled time without first alerting the clinic. In the event that you arrive more than 20 minutes late for your appointment time, we reserve the right to reschedule your appointment.
