VA Pittsburgh Healthcare System
Request Your Medical Records
Our Release of Information Office is happy to assist you with requests for your medical records. We also assist providers with completing forms for patients. Our staff are experts in maintaining patient privacy and confidentiality, and are very knowledgeable regarding patients' rights and their medical information. We can assist you with the following services:
- Access to your medical records
- Obtaining copies of your medical records
- Requests to amend your medical records
- Completion of forms for benefits, insurance, and other reasons
How to Request Information
The Release of Information Offices are located at our University Drive campus and the H.J. Heinz campus. Also, there are ROI kiosks located in the registration areas at both facilities for requests after hours.
To request a medical record, please choose one of the forms listed in the column to the right, complete the requested information, sign the form, and mail or fax it to the address below:
VA Pittsburgh Medical Center
Attention: Release of Information
1010 Delafield Road (136H4-A)
Pittsburgh, PA 15215
Because forms must contain an original signature, e-mailed forms cannot be accepted. Requests for records will take approximately 10-14 days to process.
Patients can also view their medical records online by registering for a MyHealtheVet account. Please go to https://www.myhealth.va.gov/mhv-portal-web for more information.
There is no cost to send copies directly to another health care provider. If copies are for a patient's personal use, photocopying fees may be assessed.
Frequently Asked Questions (FAQs)
Can I request my military records / DD214 from the VA?
No, to request your DD-214 and other military records, please go to www.archives.gov and submit a request.
Is there a charge to get a copy of my medical record?
Your first copy is free if you are requesting your own records. Charges will apply for subsequent copies.
Can I get someone else's records?
You may request and receive another person's medical record if you are listed as a Power of Attorney (POA) or next of kin and we have the appropriate paperwork on file indicating that this status is current.
How can I obtain records of a deceased patient?
You will need a copy of the death certificate, Valid Photo ID and any POA/Will (Last Testament) paperwork indicating your legal right to the record.
Can I get records on CD/DVD?
Yes. We will ask you the format in which you would like to receive records.
Can I get radiology images?
Yes, we provide all available images on DVD.
How long does it take to get records?
Most electronic records requests can be processed on a walk-in basis. For mail /fax requests, please allow 10-15 days. If paper records must be retrieved from the National Archives, please allow up to 30 days.
Can I get a Proof of Health Insurance document?
Yes. Please ask at the registration area and they will provide you documentation of your VA coverage.
Can you send my records to another provider?
Yes. All we need is a name and valid mailing address.