Visitor Information - VA Pittsburgh Healthcare System
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VA Pittsburgh Healthcare System

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Visitor Information

Fisher House

The Pittsburgh Fisher House is a 10-bedroom "home away from home" and provides a place for visiting families to stay, free of charge, while their loved ones receive inpatient medical care at VA Pittsburgh Healthcare System. The Pittsburgh Fisher House is professionally furnished and features a common kitchen, laundry facilities, spacious dining room, living room with a library, and toys for children.

Legionella and Legionella Pneumonia

Review our comprehensive FAQ sheet to get the latest information and answers.

Police Department

VA Pittsburgh Healthcare System has a Police Department. Our officers provide 24-hour patrols of the facility and parking lots. For general police assistance, please dial 412-360-6911. In case of an emergency, dial 911. Report all suspicious or criminal activity, vehicle accidents, and personal property losses to the VA Police while on the facility grounds as soon as possible.

Because VA Pittsburgh Healthcare System is Federal property, all persons and bags are subject to search. In addition, no weapons, alcohol, or illegal drugs are permitted.

Chaplain Service

VA Chaplains protect patients' rights to free exercise of their religious faith and religious privacy. Chaplains support patients' requests for special religious dietary needs and for religious items and will help facilitate civilian clergy visits when requested.

Protestant Worship Services and Catholic Masses are held regularly. Please contact Chaplain Service at 412-822-1551 for additional information or to speak with one of our chaplains.

Inter-faith chapels are located on both campuses:

  • H.J. Heinz: Building 51, 1st Floor
  • University Drive: Consolidation Building, 2nd Floor

Patient Rights

VA Pittsburgh Healthcare System (VAPHS) respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker.

'Family' is defined as a group of two or more persons united by blood, or adoptive, marital, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another.

VAPHS allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. VAPHS allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on others' rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative.

VAPHS prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.